The Voice Room - Voice & Speech Training
105 Cecil Street, #06-01
The Octagon
Singapore 069534
ph: +65 6680 7561
fax: +65 6827 9601
inquiry
Improving Your Interpersonal Skills
Learning Objectives:
Learning Outcomes:
Participants completing the course will be able to:
Outline:
Understanding Human Relations and Exploring Personality
Critical Elements and Principles of Interpersonal Communication
Understanding Difficult Behaviours
Influencing Techniques
The Skill of Giving and Receiving Feedback
Understanding Assertiveness
Using Emotional Intelligence to Improve Communications and Develop Relationships
Conflict Management
Developing Good Teamwork and Building Positive Relationships
Lesson Review
Copyright 2018 The Voice Room. All rights reserved.
Business Registration Number: 53094697A
The Voice Room - Voice & Speech Training
105 Cecil Street, #06-01
The Octagon
Singapore 069534
ph: +65 6680 7561
fax: +65 6827 9601
inquiry